At AMwatches, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 14-day return policy from the date of delivery. Please read the details below to ensure a smooth return process.

To qualify for a return:

• 14 days of receiving your order.
  
• Unused, unworn, and in its original condition.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.Approved refunds will be processed back to your original payment method within 5–10 business days.Shipping costs are non-refundable, unless the return is due to a fault or error on our part (e.g., defective product, wrong item shipped).

AMwatches – 1 Month Limited Warranty

At AMwatches, we stand behind the quality of our products. Every watch purchased from us comes with a 1-month limited warranty from the date of delivery.

This warranty covers manufacturing defects in materials and workmanship, including:

• Movement defects
  
• Battery issues (not including normal depletion)
  
• Manufacturing faults in the case or bracelet/strap
  
• Loose or faulty watch hands

This warranty does not cover:

• Damage caused by misuse, accidents, or neglect
  
• Normal wear and tear (scratches, fading, strap wear, etc.)
  
• Water damage if the watch is not water-resistant or has been used beyond its rated depth
• Loss, theft, or cosmetic damage not affecting function
• Damage caused by unauthorized repairs or modifications
  

If you believe your watch is defective within the warranty period:

1. 
   [insert support email] with your order number, description of the issue, and clear photos/videos.
   
2. Our team will assess your claim.

If approved, we will either:

• Replace the watch with the same or equivalent model, or
  
  
• Provide a full refund if neither repair nor replacement is possible.
  
  

At AMwatches, we are committed to delivering your order safely and within a reasonable timeframe. Please take a moment to review our shipping policy before placing your order.

Processing Time

• 
  All orders are processed within 1–3 business days (excluding weekends and public holidays).
  
• 
  Once your order has been processed, you will receive a confirmation email with your tracking details.

Shipping Timeframes

• 
  Delivery typically takes 5 to 14 business days, depending on your location and shipping method.
  
• 
  Please note that international or rural deliveries may take slightly longer.

Shipping Rates

• 
  Shipping costs are calculated at checkout and vary based on your delivery address.
  
• Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
  

Incorrect Address

Please ensure your shipping address is correct at checkout. AMwatches is not responsible for orders shipped to incorrectly entered addresses.

Delays

While we make every effort to ensure timely delivery, please understand that factors beyond our control—such as customs clearance, courier delays, or public holidays—may impact shipping times.